If you wish to return/exchange an item purchased inwww.maballa.com, Has14 daysSince the date of shipment of your order.
Returns are made throughValley code, Which you can enjoy within 30 days. Articles must retain all labels and be in perfect condition. To point out that theMABALLAIs not responsible for paying shipping for exchange or return, which isEven discounted in case of return. (5.99 €)
No exchanges will be made on items of balances/promotional campaigns-If the customer sends the item will have aPenalty of € 4.99.
Festive season items (including Christmas items) will not be exchanged or returned.
Damaged or anomaly articles, are necessarily exchanged for the same article. (color, Size, standard)
*All returns/exchanges that are sent in the form of a charge will not be lifted and subsequently returned, with full responsibility of the customer.
Steps to follow for the order to arrive to the warehouse:
- Order number (example: #0101) *
- Name in which the order was placed (Filipa Dias) *
- Name of item to be returned *
- Send the order byRegistered mailTo the address Rua Óscar da Silva n ° 1559, International Building, 5th Esq.Trás, 4450-721 Leça da Palmeira
* Compulsory filling
